CRAZYKUDI
Support

Shipping & Delivery

Everything you need to know about receiving your CRAZYKUDI order.

Most Popular

Standard Delivery

Free on all orders

Timeline: 3 - 5 Business Days

Our standard reliable courier service. Fully tracked from dispatch to your doorstep.

Fastest

Express Shipping

₹150

Timeline: 1 - 2 Business Days

Prioritized handling and air shipping for urgent deliveries. Best for statement pieces needed this weekend.

Global

International Air

Calculated at checkout

Timeline: 7 - 14 Business Days

Worldwide delivery with customs clearance handling. Speed depends on country of destination.

General Shipping Details

Order Processing Time

Orders placed before 2:00 PM are processed and handed to our shipping partners on the same business day. All other orders will be processed within 24 hours (excluding Sundays and national holidays).

Discreet & Secure Packaging

To protect your high-value fashion jewellery, all items are shipped in sturdy, branded boxes wrapped inside a tamper-proof bag, ensuring your item arrives in pristine condition.

Tracking Your Order

As soon as your shipment departs our warehouse, you will receive a tracking link via SMS, email, or WhatsApp (based on your profile preferences). You can monitor your shipment every step of the way.

Frequently Asked Questions

Can I change my shipping address after placing an order?

Yes, but only if the order has not been dispatched. Please contact our support team immediately at help@crazykudi.com or raise a ticket in the help center.

What should I do if my package is marked delivered but not received?

Check with family members or neighbours first. If it's still missing, contact us within 48 hours of the delivery confirmation so we can launch an investigation with the courier partner.

Are there customs fees for international shipments?

Yes, custom duties and taxes vary by destination country and are the responsibility of the recipient. These fees will be collected by the shipping provider during delivery.