Privacy Policy

1. Introduction

Welcome to CRAZYKUDI. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

By using our website, placing an order, or creating an account, you consent to the collection, use, and sharing of your information as described in this policy.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: includes first name, last name, and username or similar identifier.
• Contact Data: includes billing address, delivery address, email address, telephone numbers, and WhatsApp contact details.
• Financial Data: includes payment card details (processed securely via encrypted third-party payment gateways; we do not store full card information on our servers).
• Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
• Technical Data: includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer and manage your account.
• To process and deliver your order including managing payments, fees, charges, and collections.
• To notify you about changes to our terms or privacy policy, or ask you to leave a review.
• To enable you to participate in promotions, surveys, or loyalty offerings.
• To administer and protect our business and this website (including troubleshooting, data analysis, system maintenance, and support).

4. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. We may share your personal data with trusted partners to perform specific tasks, including:

• Payment gateway providers for secure transaction processing.
• Delivery and courier companies to ship and track your orders.
• IT support, server hosting, and database management service providers.
• Professional advisers, including lawyers, auditors, and insurers, if required for compliance.

5. Cookies and Analytics

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a seamless experience when you browse our site, remember items in your shopping cart, maintain login state, and allows us to improve our platform. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access to your personal data, request correction of your personal data, request erasure of your personal data, object to processing of your personal data, and request restriction of processing.

If you wish to exercise any of the rights set out above, please contact us at support@crazykudi.com.